Akitra Helps DagKnows Achieve SOC 2 Type I and Type II Attestation Quickly With Automation
From Chaos to Compliance: DagKnows Inc. Achieved SOC 2 Type I & SOC 2 Type II Attestation Faster and More Efficiently with Akitra’s Expert Support and Automation Platform.
DagKnows Inc., an Agentic AI platform provider for DevOps, ITOps and SRE, faced several challenges navigating the compliance landscape. With demanding customers pushing for compliance attestations and an unclear understanding of the required steps, DagKnows turned to Akitra®’s Agentic AI-powered compliance automation platform. With Akitra®’s expert guidance and powerful tools, DagKnows was able to streamline its processes, improve accountability, and achieve SOC 2 Type I and SOC 2 Type II Attestations rapidly and cost effectively.
The Challenge
Before partnering with Akitra®, DagKnows Inc. encountered numerous difficulties in handling compliance and optimizing their internal operations. The company found it challenging to grasp the intricacies of compliance requirements and needed to have well-defined guidelines. Below is a summary of the main challenges they faced:
Lack of Awareness on Compliance: DagKnows Inc. needed help in grasping the necessary steps for achieving compliance, which led to uncertainty and delays.
Chaotic Processes: Their processes were disorganized and lacked a clear structure, particularly in areas such as onboarding and security protocols.
Overlooking Background Checks: Initially, the company needed to recognize the significance of conducting background checks for new hires, underestimating their importance for compliance.
No Accountability or Tracking: The absence of clear accountability and tracking made it challenging to manage compliance efforts, resulting in inefficiency and confusion.
Inconsistent Communication and Guidance: DagKnows initially engaged with another compliance provider, but the support and guidance needed to be improved, leaving them frustrated. They required more hands-on assistance to understand how to navigate the attestation process.
Scattered Documentation: DagKnows relied heavily on offline tools like Slack and Google Docs to manage compliance documents, leading to confusion and version control issues. Critical documents were often misplaced, or the wrong versions were uploaded.
We weren’t quite aware of different things that needed to be done to achieve compliance, but the Akitra® team helped quite a bit in understanding where exactly and why exactly these are important things and hence, brought efficiency, accountability, tracking, dashboards and all of that.
Sarang Dharmapurikar
CEO, DagKnows
Akitra's Solution
Akitra Andromeda® provided customized solution that greatly enhanced DagKnows Inc.’s compliance strategy:
Clear Compliance Roadmap: Akitra® offered crucial guidance on the specific steps needed for compliance, enabling DagKnows Inc. to grasp necessary actions that they had not recognized before.
Streamlined Processes: Akitra® established clear processes that turned previously disorganized workflows into structured ones. This included enhancing accountability and organization, especially in key areas like employee onboarding and security measures.
Emphasis on People-Centric Security: Akitra®highlighted the significance of conducting thorough background checks for new employees, stressing that compliance involves trusting the right individuals as much as technical security protocols. This shift strengthened their security culture.
Real-Time Monitoring and Dashboards: Akitra Andromeda® implemented tracking tools and dashboards, providing real-time visibility into compliance efforts. This enabled DagKnows Inc. to track progress and maintain accountability easily.
Increased Efficiency and Oversight: Akitra Andromeda® allowed DagKnows Inc. to swiftly and effectively implement the necessary compliance measures. The outcome was a more efficient operation with enhanced oversight and streamlined compliance processes.
These tailored solutions from Akitra® enabled DagKnows Inc. to revamp their compliance approach, creating a more organized, efficient, and secure environment.
The Result
Since implementing Akitra Andromeda®, DagKnows has markedly improved compliance workflows and overall efficiency. The following outcomes illustrate the concrete benefits:
Significant Time Savings: Akitra® has enabled DagKnows to reduce weeks of manual labor, simplify the compliance process, and boost operational efficiency.
Cost-Effective Compliance Solution: Akitra®has proven to be a budget-friendly choice, delivering excellent value compared to other platforms, with notable time and cost reductions. Sarang Dharmapurikar, CEO of DagKnows, mentioned, “Akitra® and the overall offering is very cost-effective compared to other platforms. Given the amount of time spent on this, it was totally worth it. By far, this is the most affordable platform that we’ve worked with.”
Streamlined Processes: The platform has compelled DagKnows to refine and structure their internal workflows, particularly in tracking security meetings, managing changes via Git, and handling onboarding/offboarding procedures.
Increased Accountability: With Akitra®, DagKnows benefits from enhanced tracking and accountability through centralized dashboards, ensuring that all compliance activities are thoroughly documented.
Long-Term Efficiency Gains: Akitra’s organized approach to compliance has led to improved overall efficiency, allowing the company to take a more proactive stance in managing compliance tasks.
Emerging Revenue Impact: While the complete revenue impact is still under evaluation, the time and cost savings already indicate a positive return on investment.
Akitra® made achieving SOC 2 compliance seamless and easy. Their automation, streamlined documentation, and expert guidance kept us on track, allowing DagKnows to enhance our security and build new customer confidence in our compliance capabilities.
