HAaaS Company Increases Customer Trust with SOC 2 and ISO 27001 Compliance Certifications
Harnessing Automation and Expertise for Security and Compliance Excellence.
Cloudbrink is a leading innovator in the ever-changing world of digital connectivity, providing businesses worldwide with the most advanced Hybrid Access as a Service (HAaaS) solutions. Recent SOC 2 attestation and ISO 27001 certification are huge accomplishments for Cloudbrink, demonstrating its dedication to security and compliance excellence. But this achievement wasn’t made in isolation, renowned for its proficiency in Agentic AI-powered compliance automation, Akitra® was essential in helping Cloudbrink at every stage of this revolutionary adventure.
The Challenge
Before partnering with Akitra®, Cloudbrink encountered several challenges on its journey to SOC 2 and ISO 27001 compliance:
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Compliance Requirements: Cloudbrink faced the challenge of meeting the SOC 2 and ISO 27001 compliance standards demanded by its large global enterprise customers, highlighting the urgent need to obtain these certifications to ensure the security and compliance of its platform.
Distributed Team Management: As a distributed team operating across multiple locations, managing compliance efficiently while meeting industry standards was a significant challenge.
Complexity of Frameworks: Cloudbrink was challenged by the complex compliance criteria associated with the ISO 27001 and SOC 2 frameworks. To navigate these complex procedures, meticulous attention to detail and a full understanding of industry norms and legal requirements were required.
Policy and Control Development: Cloudbrink faced difficulty creating and implementing various policies and procedures while navigating the complex world of regulatory standards.
The Akitra Andromeda® has not only streamlined our compliance process but also enriched our regular operations, turning compliance data into a valuable asset for our customers and us.
Ramnath Sundaraman
Head of Engineering, Cloudbrink
Akitra's Solution
Cloudbrink has partnered with Akitra® for its compliance journey and requirements for the last two years, taking advantage of its leading Agentic AI-powered compliance automation platform. The innovative solutions provided by Akitra® transformed Cloudbrink’s compliance journey:
Automated Compliance Process: Akitra®’s advanced Agentic AI-driven compliance automation platform provided seamless automated workflows and specialized tools, enabling Cloudbrink to efficiently navigate and fulfill compliance requirements.
Expertise and Support: Akitra®’s dedicated team of experts played a pivotal role in guiding Cloudbrink through the intricate landscape of compliance. Their deep understanding and proactive support empowered Cloudbrink to implement robust security measures, laying a strong foundation for compliance success.
Customizable Policies: Akitra®’s comprehensive library of customizable policies significantly streamlined Cloudbrink’s compliance process, offering tailored templates that could be adapted to meet their specific requirements.
Automated Evidence Collection: Akitra® automated Cloudbrink’s collection of compliance evidence, reducing manual effort and ensuring accuracy in documentation.
The Result
The successful collaboration between Cloudbrink and Akitra® demonstrates the value of leveraging automation and tailored solutions to navigate complex compliance requirements.
In light of collaboration with Akitra®, Cloudbrink achieved remarkable outcomes:
Certification Milestones: With Akitra® support, Cloudbrink has successfully obtained SOC 2 Attestation two years in a row and ISO 27001 certification, marking a significant milestone in its commitment to security and compliance excellence.
Enhanced Operational Efficiency: Akitra’s platform streamlined Cloudbrink’s compliance process and operational workflows, enhancing transparency, reliability, and decision-making efficiency.
Responsive Support: Akitra® responsive support team received high praise for their expertise and efficiency, further enhancing Cloudbrink’s experience with the platform.
Competitive Edge: Cloudbrink gained a competitive edge in the market by achieving compliance with these two industry standards, SOC 2 attestation and ISO 27001 certification, setting the stage for continued growth and success in the future. Ramnath Sundaraman said, “This certification not only boosts our credibility but also accelerates our discussions, making a substantial impact on our efficiency and sales effectiveness.”
Using Akitra Andromeda® Compliance Automation Platform, we’ve significantly reduced the time and effort needed for compliance tasks compared to doing it manually. More importantly, being compliant has made our sales process smoother. Whenever customers inquire about our security practices, we point to our SOC 2 Attestation report and ISO certifications, and their concerns are immediately addressed.
