The delivery of computing services, including servers, storage, databases, networking, software, and analytics, over the internet (the cloud) on a pay-per-use basis.
The use of computers, networks, and other electronic devices to store, retrieve, transmit, and manipulate data or information.
The process of managing the lifecycle of IT assets, including hardware, software, and licenses, to optimize costs, minimize risks, and support business objectives.
The structure and organization of IT systems, including hardware, software, networks, and data, to support business goals and requirements.
The planning, allocation, and control of financial resources for IT investments, projects, and operations to ensure alignment with business priorities and objectives.
The adherence to regulatory requirements, industry standards, and internal policies related to IT systems, operations, and data management.
The set of policies, procedures, and technologies for recovering and restoring IT systems and data after a disruption or disaster to minimize downtime and data loss.
The framework and processes for ensuring that IT investments and activities support organizational goals and objectives while managing risks and optimizing resources.
The physical and virtual components, including hardware, software, networks, and facilities, that support the delivery of IT services within an organization.
The processes, roles, and responsibilities for managing and maintaining IT infrastructure and services, including monitoring, incident management, and capacity planning.
The practice of contracting out IT functions, services, or processes to third-party service providers to reduce costs, improve efficiency, or access specialized expertise.
The discipline of planning, organizing, and managing resources to complete IT projects within defined scope, schedule, and budget constraints.
The process of identifying, assessing, and mitigating risks related to IT systems, operations, and projects to protect the confidentiality, integrity, and availability of information assets.
The measures and practices for protecting IT systems, networks, and data from unauthorized access, disclosure, alteration, or destruction.
A centralized point of contact for users to request IT support, report incidents, and seek assistance with IT-related issues and inquiries.
A set of practices for managing and delivering IT services to meet the needs of the business and its customers.
The plan and roadmap for leveraging technology to achieve business objectives and gain competitive advantage, typically aligned with the overall business strategy.
The process of modernizing and optimizing IT infrastructure, systems, and processes to support digital transformation initiatives and meet evolving business needs.
A framework of best practices for IT service management that focuses on aligning IT services with the needs of the business and delivering value to customers.
The process of creating a virtual (rather than physical) version of something, such as an operating system, server, storage device, or network resource.
