About Course
The ISO 9001:2015 standard is the world’s most widely recognized framework for Quality Management Systems (QMS). Whether you’re a quality professional, auditor, or business leader, understanding ISO 9001 is essential for driving consistent performance, customer satisfaction, and continual improvement.
This course from Akitra Academy provides a comprehensive, practical guide to implementing and auditing QMS based on ISO 9001:2015. You’ll learn how to interpret requirements, apply risk-based thinking, and conduct effective audits that add value to your organization. From the fundamentals of quality to advanced auditing techniques and remote assessments, this program equips you with the knowledge and tools to achieve certification readiness and strengthen organizational excellence.
What Will You Learn?
- Foundations of Quality Management: Learn what quality means, why it matters, and the fundamentals of a QMS.
- The PDCA Cycle in Practice: Master the Plan-Do-Check-Act model and understand how it underpins the process approach in ISO 9001.
- Detailed ISO 9001 Clause Requirements: Break down the standard’s key clauses (Context, Leadership, Planning, Support, Operations, Performance Evaluation, and Improvement).
- Organizational Knowledge & Risk-Based Thinking: Apply modern QMS principles that prepare organizations for challenges and opportunities.
- Audit Roles & Responsibilities: Understand the responsibilities of auditors, auditees, and stakeholders in the audit process.
- Certification, Accreditation & Related Standards: Gain clarity on conformity assessment, accreditation, and standards like ISO 10012 & ISO 17025.
- Audit Methodology and Techniques: Learn ISO 19011 guidelines, audit preparation, execution, reporting, and follow-up.
- Remote Auditing in the Digital Era: Explore how to conduct effective remote audits and adopt best practices in virtual environments.
- Assessment & Certification Readiness: Prepare for internal and external assessments, and map out the path to successful ISO 9001 certification.
Course Content
Introduction to Quality and ISO 9001
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What is Quality and Why it Matters
03:42 -
Fundamentals of Quality Management Systems (QMS)
04:32 -
Overview of ISO 9001:2015 Standard
00:00