Why Our Customers Love Akitra
Why Our Customers Love Akitra
Why Our Customers Love Akitra
Akitra’s powerful Incident Management system helps you capture, investigate, and resolve quality issues before they impact compliance, safety, or customer trust.
70%
Reduction in Repeat Incidents
100%
Audit-Ready Reports
60%
Paperwork Reduction
Easily upload several incidents in one go using a spreadsheet or pre-defined template. This is perfect for teams that manage many issues daily. It saves time, reduces data entry mistakes, and ensures every incident is captured quickly and consistently making incident reporting smooth, efficient, and hassle-free.
Quickly create complete reports that include all important incident information like timelines, people involved, actions taken, and current status. These reports are easy to share and perfect for audits, compliance checks, or internal reviews. They help maintain transparency and keep everyone informed about incident history and resolution.
Route incidents through a defined approval process that fits your team’s structure. Assign approvers, track each step, and ensure every incident is reviewed before it’s closed. This keeps your workflow organized and ensures that all incidents are handled in a consistent, traceable, and compliant way.
Send real-time email notifications to all key people involved in the incident like owners, managers, collaborators, and approvers. Alerts are triggered at each stage, such as assignment, updates, or resolution. This keeps everyone on the same page and speeds up the entire resolution process.
Allow users to only access what they need based on their role. Whether someone needs to view, edit, or approve, role-based access keeps things secure and organized. It helps prevent confusion, protects sensitive data, and ensures every team member focuses only on what’s relevant to them.
Easily turn any incident into a CAPA when deeper investigation or long-term action is needed. This helps teams address root causes, avoid recurring issues, and stay compliant with regulatory standards like ISO or FDA. Linking incidents with CAPAs ensures a complete and connected quality improvement process.
Absolutely. It supports ISO 9001, ISO 13485, and 21 CFR Part 11 requirements including audit trails and e-signatures.
Yes. Incidents can trigger CAPAs, link to audit findings, and be part of your larger quality ecosystem.
If an incident requires further action, you can create a CAPA directly from the incident record. The system links them automatically so you can track the investigation, root cause, corrective actions, and final resolution in one place.
You can bulk upload incidents using a spreadsheet (CSV or Excel format). The system provides a predefined template to ensure all required fields are captured. This saves time and avoids manual data entry errors.
Yes, each incident logged in the system has a built-in “Generate Report” option. You’ll get a comprehensive summary including incident details, actions taken, timelines, and current status—ready for audits or sharing with management.
Absolutely. You can define the approval workflow based on your organization’s process. Assign one or multiple approvers, set deadlines, and add conditions based on severity or type of incident.
Akitra®, a G2 High Performer, streamlines compliance, reduces risk, and simplifies audits
Akitra®, a G2 High Performer, streamlines compliance, reduces risk, and simplifies audits
Akitra®, a G2 High Performer, streamlines compliance, reduces risk, and simplifies audits
