Juice Global Achieved SOC 1, SOC 2, and PCI DSS Compliance Simultaneously, Reduced Completion Time by 67% and Cost
Akitra’s user-friendly interface and exceptional support: Key drivers in Juice Global Inc.’s compliance success.
Juice Global Inc., a leader in international payments understands the critical importance of securing customer data and maintaining regulatory compliance and aims to achieve SOC 1, SOC 2, and PCI DSS certifications. To accomplish this, they sought a reliable and efficient solution. Juice Global Inc. turned to Akitra, a leading next generation AI-enabled Compliance Automation Platform, which proved to be an instrumental partner in their compliance journey. Joshua Wasserman, Head of Global Compliance at Juice Global Inc., explained how, with Akitra, they navigated the complexities of compliance with remarkable efficiency and cost-effectiveness, achieving significant operational improvements along the way.
The Challenge
Juice Global Inc. faced several significant challenges as they embarked on their compliance journey:
Multiple Frameworks: The need to simultaneously comply with SOC 1, SOC 2, and PCI DSS standards required meticulous coordination and extensive documentation, a daunting task for any organization.
Complex Manual Processes: Prior compliance efforts were manual, time-consuming, and prone to delays, with inefficiencies in managing documentation and communication with auditors.
Timely Support: Previous experiences with other compliance platforms revealed a lack of responsive support, leading to extended timelines and increased frustration.
The key factors that led us to choose Akitra were the exceptional support team and the intuitive interface. Akitra was easier to navigate, and their support team was always available, responsive, and ready to assist us with any queries or connect us directly with auditors when needed.
Joshua Wasserman
Head of Global Compliance, Juice Global Inc.
Akitra's Solution
After evaluating various other platforms, Juice Global Inc. chose Akitra for its cost-effectiveness, use of trusted auditors, and overall superior product. Joshua Wasserman stated, “We explored various platforms, but when Naveen introduced Akitra, it stood out. It was cost-effective, used the same auditors, and offered a superior product overall. It was perfect for our needs.”
Akitra’s Compliance Automation Platform offered a comprehensive solution to address Juice Global Inc.’s compliance challenges:
Comprehensive Automation: Akitra’s platform automated critical compliance processes for SOC 1, SOC 2, and PCI DSS, significantly reducing manual workload and minimizing human error.
Intuitive Interface: Juice Global Inc. found Akitra’s platform intuitive, simplifying navigation and enhancing usability for managing compliance tasks effectively.
Seamless Integration: The robust integrations with existing systems allowed Juice Global Inc. to seamlessly track and manage compliance status, optimizing their overall process efficiency.
Responsive Support Team: Akitra’s support team provided exceptional, timely assistance, ensuring Juice Global Inc. had the guidance needed to navigate the complexities of compliance with confidence and ease.
The Result
The implementation of Akitra’s Compliance Automation Platform yielded impressive results for Juice Global Inc.:
Time Efficiency: Juice Global Inc. completed all three compliance certifications in a total of three months work, a significant reduction compared to the nine months experienced with other platforms.
Cost Savings: By switching to Akitra, Juice Global Inc. achieved substantial cost savings, both in terms of platform fees and reduced need for extensive manual labor.
Enhanced Confidence: The certifications achieved through Akitra bolstered Juice Global Inc.’s credibility with bank partners and regulators, ensuring smoother audits and greater trust in their systems.
Future Certification Plans: Juice Global Inc. plans to streamline annual recertification processes for SOC 1, SOC 2, and PCI DSS, while initiating ISO 27001 certification in early the following year with Akitra’s support. Joshua Wasserman commented, “With Akitra, we know our next audit will be even smoother. The platform’s efficiency means we can now complete compliance tasks in as little as 30 days.”
Using Akitra’s compliance automation saved us almost six months of work compared to other platforms I’ve used. With Akitra, we completed the audits in three months, thanks to their responsiveness and support in obtaining necessary information promptly.
